All orders placed are shipped out the next business day via USPS, UPS, or FedEx M-F. Most orders ship via USPS and are typically ready to ship the same day. Final shipping costs will be displayed at checkout and vary based on the package’s dimensions, weight, shipping destination, and desired turnaround time. Please select the shipping option at checkout that best fits your needs and the occasion for your recipient. If you require or need a signature upon delivery, please contact us at support@heartandsoulgiftshop.com before placing your order.

We primarily utilize eco-conscious honeycomb paper for packaging and fillers, combining sustainability with sophistication. This choice not only supports environmentally responsible practices but also perfectly complements the elegance of our thoughtfully assembled gift presentations. The honeycomb design provides both durability and a unique texture, enhancing the overall unboxing experience while aligning with our commitment to mindful gifting.

All orders will be delivered in our Signature Heart and Soul Gift wrap unless otherwise noted on the item detail page. This includes our luxury craft boxes featuring gold trim logo labels, collection theme color stickers, gold seal stickers, and kraft wrapping paper accented with box title tags and personalized recipient tags, all elegantly tied with rustic twine. Each box is carefully protected with weather-proof and tear-resistant shipping bags in our neutral, aesthetically pleasing brand colors—from sage to forest green—designed to safeguard your gift from moisture, dirt, and tampering during transit.